All sales are final. When purchasing Self-Service modules, all content and module access will be sent to your email after you process the payment. We would not be able to process a refund for the transaction because the information and access to the modules have been delivered already. We may provide a refund for occassions such when you purchases the same product twice, or if there are issues with the module access which we confirmed from our end. Otherwise, all sales are final and non-refundable. For one on one coaching services, you may refer to your engagement agreement for the refund policy.